Last updated: 1 October 2026

This Privacy Policy explains how PowerDedicate (“PowerDedicate”, “we”, “us” or “our”) collects, uses, stores and protects your personal data when you visit powerdedicate.com, create an account, or use our hosting services. We are committed to protecting your privacy and handling your data transparently and in line with the EU General Data Protection Regulation (GDPR).

Information we collect

We collect information you provide directly to us, such as your name, email address, billing address, phone number and payment details when you register, place an order or contact support. We also automatically collect limited technical data such as your IP address, browser type, device information and pages visited, in order to operate and secure our services.

How we use your information

We use your personal data to create and manage your account, provision and support your hosting services, process payments and invoices, respond to enquiries, send important service and security notices, prevent fraud and abuse, and comply with our legal obligations. We do not sell your personal data to third parties.

Legal basis for processing

We process your data where it is necessary to perform our contract with you (providing hosting services), where we have a legitimate interest (securing our network and preventing abuse), where we are required to by law, or where you have given consent (for example, optional marketing emails, which you can withdraw at any time).

Cookies

Our website uses essential cookies to keep the site working and, where enabled, analytics cookies to understand how visitors use the site. You can control or disable cookies through your browser settings, although some features may not work correctly without them.

Service providers and data sharing

We share data only with trusted processors who help us deliver our services, including our datacenter partners (Hetzner, OVH and Leaseweb), payment providers, and email or support tools. These providers are bound by contract to protect your data and may only use it to provide services to us. We may also disclose information where required by law or to protect our rights and users.

International data transfers

Our infrastructure is hosted in premium European datacenters. Where data is transferred outside the European Economic Area, we rely on appropriate safeguards such as Standard Contractual Clauses to ensure your data remains protected.

Data retention

We keep your personal data only for as long as your account is active and for as long afterwards as needed to meet legal, accounting and tax requirements. When data is no longer required, it is securely deleted or anonymised.

Security

We use technical and organisational measures to protect your data, including encryption in transit (SSL/TLS), access controls, network firewalls and continuous monitoring. While no system is completely secure, we work hard to safeguard your information.

Your rights

Under the GDPR you have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, and to data portability. To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with your local data protection authority.

Children

Our services are not directed at children under 16, and we do not knowingly collect personal data from them.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, email us at [email protected].