Last updated: 1 October 2026

These Terms & Conditions (“Terms”) govern your use of the websites, products and services provided by PowerDedicate (“PowerDedicate”, “we”, “us” or “our”). By ordering or using our services you agree to these Terms. Please read them carefully.

1. Services

PowerDedicate provides dedicated servers, virtual private servers (VPS), shared and WordPress hosting, and domain registration, delivered from premium European datacenters. The specifications, resources and price of each plan are described on our website and in your client area.

2. Account registration

To order services you must provide accurate, complete and current information and keep your account details secure. You are responsible for all activity that occurs under your account. You must be at least 18 years old, or have legal authority to enter into these Terms on behalf of an organisation.

3. Acceptable use

You agree not to use our services for any unlawful, abusive or harmful purpose. This includes, without limitation, sending spam, hosting malware or phishing content, infringing intellectual property, distributing illegal material, or launching attacks against other networks. We may suspend or terminate services that violate this policy or place our infrastructure or other customers at risk.

4. Payment and billing

All prices are shown in euro (€) and are billed in advance on the cycle you select (monthly, quarterly or annually). We accept major credit and debit cards, PayPal and cryptocurrency. Services renew automatically unless cancelled before the renewal date. You are responsible for any applicable taxes.

5. Money-back guarantee and refunds

Shared hosting and WordPress hosting plans include a 30-day money-back guarantee for first-time customers. Dedicated servers and VPS are provisioned individually and are non-refundable once deployed. Domain registrations, renewals and any setup fees are non-refundable. To request a refund within the eligible period, contact our support team.

6. Service availability

We are committed to a 99.99% network uptime and operate redundant infrastructure to keep your services online. Scheduled maintenance is communicated in advance where possible. Uptime commitments do not cover outages caused by factors outside our reasonable control, your own configuration, or third-party services.

7. Backups and data

While we provide backup options and take reasonable care of your data, you remain responsible for maintaining your own backups of any critical data. We are not liable for loss of data except as required by law.

8. Suspension and termination

We may suspend or terminate your services for non-payment, breach of these Terms, or abusive activity. You may cancel your services at any time from your client area; cancellation takes effect at the end of the current billing period.

9. Limitation of liability

To the maximum extent permitted by law, PowerDedicate is not liable for indirect, incidental or consequential damages, or for loss of profits, revenue or data. Our total liability for any claim is limited to the amount you paid for the affected service in the month in which the claim arose.

10. Intellectual property

All content, trademarks and software on our website and platform are the property of PowerDedicate or its licensors. Content you upload to our servers remains yours, and you grant us the limited rights needed to host and deliver it.

11. Changes to these Terms

We may update these Terms from time to time. Material changes will be posted on this page with a revised date, and your continued use of our services constitutes acceptance of the updated Terms.

12. Contact

Questions about these Terms can be sent to [email protected].